Understanding Variation in a Natural Product
- Variation in the flavour and texture from cheese made in different creameries was having a negative impact on sales and leading to customer complaints.
- Using OptiMap+TM the cheese from each creamery was characterised by our Descriptive Sensory Panel and the products benchmarked against key competitors. Consumer opinions of each cheese were also collected. Modelling these data identified key drivers of liking for cheese.
- OptiMap+TM identified the combination of sensory attributes that gave both maximum consumer appeal and differentiation from the competition. The creamery giving the closest to this ideal profile was identified and its processes used as a Company Gold Standard.